Privacy Policy
Last updated: December 9, 2024
1. Introduction
BrandScoop ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
We collect the following types of information:
Personal Information
- Email address
- Name (if provided)
- Payment information (processed securely by Stripe)
Usage Information
- Business ideas and descriptions you submit
- Brand preferences (industry, style, colors)
- Generated brand assets associated with your account
- Browser type and device information
- IP address and general location
3. How We Use Your Information
We use your information to:
- Provide and improve our AI branding services
- Process payments and manage subscriptions
- Send transactional emails (confirmations, brand ready notifications)
- Communicate important updates about your account
- Analyze usage patterns to improve our Service
- Prevent fraud and ensure security
4. AI-Generated Content
Your business descriptions and preferences are processed by AI systems to generate brand names, logos, and other assets. We do not use your specific inputs to train our AI models. Generated content is associated with your account and stored securely.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe: For secure payment processing
- AI Service Providers: To generate brand content (processed securely)
- Domain Registrars: To check domain availability
- Legal Authorities: When required by law
6. Data Security
We implement industry-standard security measures including encryption, secure authentication, and regular security audits. Your payment information is processed by Stripe and never stored on our servers.
7. Data Retention
We retain your account data and generated brand assets for as long as your account is active. Anonymous session data for unpaid brand kits is deleted after 48 hours. You may request deletion of your account and data at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Object to certain processing
- Withdraw consent
To exercise these rights, contact us at aj@driven.co.za
9. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
10. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.
13. Contact Us
For privacy-related questions, contact us at aj@driven.co.za